Frequently Asked Questions
Please read our FAQ before sending us a message.
Shipping charges vary depending on what shipping package you chose to use. Standard shipping is $9 USD, Expressing Shipping $13 USD, and Overnight Shipping $29 USD. Our company does international orders, however, shipping on these orders will vary. Please contact customer service if you have any questions regarding shipping.
We accept Visa, Mastercard, Discover, and American Express credit card payments as well as PayPal payments. We do not accept personal checks, money orders, or direct bank transfers.
If you do standard shipping it takes 5-7 business days. If you do express shipping it is 2-5 business days. If you do overnight shipping it will arrive the following business day.
Shopping on this website is secure and safe. NotSoHollywood takes privacy very seriously. Information we collect from you, such as, credit card information, billing and/or shipping address will be private and be used solely when placing your order. Your username and password to the website will also remain private. As our customer you can always choose not to provide us with Personal Information however this may prevent you from being able to use certain features of our website. If you do not allow us to access your personal information we may not be able to offer you certain services off our website.
After you place your order, NotsoHollywood will then process your payment. Once the payment is confirmed, our company will then process your order. Once the order is processed, packaged, and ready for shipment, we will mail out your items with the method of shipping you chose upon checkout.
An invoice will be sent directly to the email used when checking out. If you did not receive your invoice please contact customer service and we will make sure we send you it via the email you request.
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